404 Page Not Found: "/user/######/profiles"

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Joined: 10/12/2017 - 02:00
Tue, 01/21/2020 - 22:36 #1

I've been using this site for years and am very comfortable using it, so I know this isn't user-error.

When logged in as a user, after clicking the Left Navigation Menu item for "Bot profiles", I am navigated to the following url path:

  • /user/308###/profiles

And am shown the following message on that 404 page:

  • The requested page "/user/308###/profiles" could not be found.

I am still able to use the profiles in the downloaded client .exe with the game as usual. However, I am no longer able to manage my cloud profiles at all.

The other /user/308###/* paths work fine:

  • /user/308###/pickits
  • /user/308###/bot-licenses
  • etc...

Did you guys ban me from profiles?

Joined: 10/12/2017 - 02:00
Fri, 01/24/2020 - 00:52

Any love on this? I have to change a setting and I can't.

Joined: 03/10/2018 - 16:32
Fri, 01/24/2020 - 03:46

join the devs on discord or via contact form on bottom of forum page

Joined: 10/12/2017 - 02:00
Sat, 01/25/2020 - 13:16

Follow-up on this:

For some reason my web-browser session cookie was not being set when I logged in.  Apparently when this happens on this website, some account pages work while others don't; somehow I'm able to make forum posts without actually having a session.  So I deleted all browser cookies for the domain `.ros-bot.com` opened a fresh web-browser window and got the following cookie from the web-server:

SSESS04646390be6dc719d561d47ae4599489    <obfuscated>    .ros-bot.com    /    2/17/2020, 1:41:32 PM    80 B    ✓    ✓    

Which is what I was looking for and makes the website work as it should.

Joined: 10/12/2017 - 02:00
Sun, 01/26/2020 - 13:36

Steps to reproduce:

  • Use Safari web-browser
  • Navigate to `/user/308XXX/profiles` when you're not logged in to get a 404 .
  • Log in.
  • Navigate to `/user/308XXX/profiles` and you still get a 404 for that page while the other account links work fine. Refresh the page as many times as you like and the 404 persists.

This seems to be specific to the Safari web-browser.